Nature’s Liquids extends a 90 day, money back guarantee to all its first time customers in regards to their first order, of any size, of SeaAloe or Superfruits GT. Nature’s Liquids will agree to fully refund any first time order for any new customers as long as the following criteria are met:

• The original order processing date is less than or equal to 90 calendar days.
• The customer agrees to send back the remaining bottles, at their own expense, in exchange for a full refund.

Nature’s Liquids will refund the order via the original payment method used. This means that if you paid by check or money order, Nature’s Liquids will mail you a refund check to the address in your account. Please make sure we have an updated address in our database at the time of request. If you paid by credit card, then Nature’s Liquids will refund the credit card used at the time of purchase. Credit card refunds can take up to 10 business days to post back in your bank account. There are no exceptions.

Any order that is past its 90 day window or any additional orders placed in the customer’s account do not qualify for a refund. Therefore, Nature’s Liquids has the right to refuse any refund request that does not meet the above criteria.

Nature’s Liquids does reserve the right to issue store credit in the amount of the requested refund but only upon corporate approval. Please note that not all refund requests outside the 90 day window will result in an approved store credit issuance.

Store Credit

Store Credit can be in the total amount of the requested refund less any shipping and handling fees. Nature’s Liquids reserves the right to give a partial store credit and deduct any loses from additional expenses accrued by Nature’s Liquids in reference to your return request as Nature’s Liquids deems fair.

Refund Process

To return your product, first please give us a call at 800-732-1150 during normal business hours to let a customer service representative check to ensure you are within your 90 Day, first order return qualification period. This will allow our customer service representatives to properly notate your account and speed the processing of your refund.

Next, please return all bottles to the following address:

Nature's Liquids
Attn: Returns Department
6965 El Camino Real
Suite 105-635
Carlsbad, CA 92009

If you have any additional questions please feel free to contact us at 800-732-1150 during normal business hours. This refund policy applies to orders placed in individual accounts within the corporate database. This is a corporate policy which does not apply to any Nature’s Liquids products that have been sold by individual Independent Distributors of Nature’s Liquids.